Your business closes at six. Your front desk doesn't.
Stay Open sets up an AI assistant that answers your business's calls and WhatsApp messages, in English and Spanish, and books the appointment while the customer is still asking.
- WhatsApp messages
- Phone calls
- 24 hours, 7 days
For appointment-based businesses in Miami. We started with dental and aesthetic clinics.
What it handles so your front desk doesn't have to
The calls that come in at lunch, after closing and on weekends are the ones that go to the competitor down the street.
Answers on the first ring
Prices, hours, location, services, payment options. It only uses the information your business gives it.
Books into your calendar
It offers real open times, takes the customer's name and details, and books, reschedules or cancels.
Speaks English and Spanish
It answers in the language the customer uses and switches mid-conversation if they do.
What it will not do
A front desk you can trust is mostly about knowing when to stop.
- It does not give medical, legal or financial advice. In a clinic, it does not diagnose or recommend medication.
- It never guesses a price, a policy or an opening.
- It does not pretend to be a person. If asked, it says it is an automated assistant.
- Billing complaints and upset customers go to your team, with name, reason and callback number.
- For a medical emergency it tells the caller to hang up and call 911.
- It does not ask for Social Security numbers or card details.
How it gets set up
You don't install anything and your team doesn't learn a new tool.
A 30-minute call
We go through your services, prices, hours, policies and the cases you want sent to a person.
We build it
We write the assistant for your business and connect it to a calendar and a phone line.
You try to break it
You and your staff call and write as customers. We fix what you don't like before anyone else hears it.
It goes live
Start with after-hours only, or let it take every call your front desk can't pick up.
Hear a real call
A caller with a lost filling rings our demo line. In about a minute the assistant finds a time, takes the name and insurance, confirms the phone number and books the visit.
Recorded on our demo line. The call is in Spanish. Pauses are trimmed; nothing else is edited.
Try it as a customer would
This is our demo line. Today it plays the front desk of Sonrisa Brickell Dental, a sample dental clinic that does not exist. Ask for a cleaning, complain about a bill, switch to Spanish. Appointments go into a demo calendar. Please don't share real health details, and note that calls may be recorded.
Write to Alvar for a 20-minute walkthrough with your own business's questions.